About eNetworks
eNetworks is a licensed Internet Service Provider (ISP) and network specialist, wholly owned by Datacentrix. Established as part of the Group in 2013, the business designs, deploys and supports enterprise connectivity and related services as an operational unit within the Datacentrix portfolio.
Datacentrix
Core competencies
eNetworks’ operational capabilities are integrated into the broader Datacentrix service offering. These competencies describe how services are delivered, rather than marketing propositions.
Connectivity
Software‑defined, carrier‑agnostic enterprise connectivity.
Enterprise voice
Carrier‑grade voice services with predictable quality.
Security
Managed firewall and perimeter security services.
Cloud
Secure public and private cloud connectivity and continuity.
Monitoring
Enterprise monitoring platforms, powered by PRTG.
Value delivery
Outcomes commonly delivered through improved network efficiency and service visibility.
Performance & productivity
Improved network performance supports user experience and operational throughput.
Reduced operating costs
Consumption-based services and managed operations reduce internal effort and overhead.
Scalable bandwidth
Services scale as requirements change, supporting optimal bandwidth utilisation.
Uptime assurance
SLA-backed service delivery targets high availability and continuity.
Operational characteristics
- Proven execution capability
- End‑to‑end managed services
- Clear ownership
- >99.997% uptime target
- 24/7/365 support
- Own infrastructure
- Wholly owned by Datacentrix
- Level 1 B‑BBEE contributor
- Long‑term stability
Service and support model
Service delivery is structured around defined operational processes, service levels and escalation paths aligned to enterprise governance requirements.
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